Our Values
HTC was established by my father, Roy Huskinson, in his garden shed in 1982.
He wrote our original company name “The Hydraulic Tool Company Ltd” in vivid marker pen on the outside and spent his evenings in there servicing tools and his days travelling the country seeing customers. He worked hard to build the business as did my mother, Ishbel, who kept the finances (and Roy) in line.
Since these initial days the company has grown – the range of equipment and services have expanded as has the number of people we employ. The basic principle of HTC instilled into me as a young boy – “sell good quality equipment, at a fair price with good back up and service” remain the same today.
Mum and Dad grew the business over the years through hard work and strong relationships with customers, suppliers and staff alike.
After spending some time travelling and working, I gravitated back to the family business and in 2001 bought HTC and embarked on a new era for the company, looking to honour the work of my parents and build a sustainably successful business.
Now more than ever before our ability to deliver on Roy’s original principle of quality and service depends on the ability of our team. To help guide decision making we have defined our company values and summarised them in the acronym HTC IT.
- Honesty - Play above the line
- Team - Keep our promises and have fun
- Customer Focus - Supply the best solution for our customer not our bottom line
- Innovation & Growth - Ask why ? - challenge the status quo without fear
- Teach - Knowledge shared is strength
We continually set ourselves stretch goals, which encourage our team to find ways to provide higher levels of service, in more product categories, supporting more customers. We recognise that the key thing to reaching these goals is delivering value to our customers. Therefore, we encourage you to share your experiences (good & bad) to help us improve and continually deliver a better experience. Feel free to email me via robb@htc.co.nz or anyone of our team with your thoughts, ideas or comments.